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Arqiva

Arqiva is a UK communications infrastructure operator providing broadcast transmission and wireless backhaul services.

★★★★☆ 3.5 / 5
50+ reviews on Trustpilot Last verified: 17/04/2026
View on Trustpilot →

About Arqiva

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Arqiva is a UK business broadband and telecoms provider, founded in 1960s (part of Arqiva). Arqiva delivers broadband broadband across National broadcast + IoT. Rated 3.5 on Trustpilot from 50+ reviews. As part of the UK's alternative network movement, it offers consumers more choice beyond the traditional Openreach network.

Key details

Year founded1960s
ADR schemeCISAS / Communications Ombudsman
Parent companyArqiva
Legal name Arqiva Limited Companies House 02487597 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.arqiva.com to check availability directly.

What stands out

  • Broadcast + IoT network
  • Emergency services
  • Public sector specialist

Recognition

  • Queen's Award for Innovation
  • broadcast industry awards

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • Wholesale
  • Wireless backhaul

Coverage

UK - National broadcast + IoT

Arqiva is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Arqiva sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Arqiva must follow.
Complaints
CISAS / Communications Ombudsman.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Arqiva. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Arqiva's Companies House registration?
Companies House lists Arqiva Limited under company number 02487597. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Arqiva?
Our directory captured Trustpilot as 3.5 out of 5 with 50 reviews. Snapshot date in our directory: 17/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Arqiva?
Our dataset records: UK - National broadcast + IoT
Is Arqiva in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Arqiva as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Arqiva?
CISAS / Communications Ombudsman.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.