Business ISP Partly verified

Arrow Business Communications

Arrow Business Communications is a UK B2B telecoms provider delivering broadband, voice, mobile and unified communications.

★★★★☆ 4.0 / 5
200+ reviews on Trustpilot Last verified: 17/04/2026
View on Trustpilot →

About Arrow Business Communications

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Arrow Business Communications is a UK business broadband and telecoms provider, founded in 1992. Arrow Business Communications delivers full fibre (FTTP), mobile, VoIP broadband across UK. As part of the UK's alternative network movement, it offers consumers more choice beyond the traditional Openreach network.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Arrow Business Communications, rebranded as ARO Technology (aro.tech) during its ongoing platform consolidation, is a UK managed-services provider delivering Cloud, Collaboration, Data Centre, Sustainability, Connectivity, Voice, Cyber Security and Business Mobile solutions to over 8,000 UK customers, including FTSE 100 companies, leading law firms, universities, NHS trusts and emergency services. Registered as Arrow Business Communications Limited (Companies House 05643503), the company has more than 25 years' experience in business telecoms and has grown into a £50-100 million revenue organisation with around 800 staff. Services span leased lines, SD-WAN, hosted VoIP, Microsoft 365 and Teams management, managed cyber security, energy brokerage and sustainability services, with a focus on mission-critical IT for FTSE customers and public-sector bodies. ARO manages 100,000+ mobile devices and 60,000 hosted telecom seats, delivering secure connectivity for over 4,500 companies and protecting 600,000+ end users daily, positioning itself as a national technology partner rather than a traditional telco.

Key details

Year founded1992
ADR schemeCISAS / Communications Ombudsman
Parent companyIndependent
Legal name Arrow Business Communications Limited Companies House 05643503 →

Directors

John Duncan Harber, Helen Elizabeth Long, Ciaran Brendan Rafferty, Christopher John Russell, Tracey Dawn Tribe

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.arrowcommunications.co.uk to check availability directly.

What stands out

  • Full fibre (FTTP) gigabit broadband
  • Business-focused telecoms provider

Recognition

  • Comms National Awards
  • channel business awards

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • Voice
  • Mobile

Coverage

UK

Arrow Business Communications is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Arrow Business Communications sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Arrow Business Communications must follow.
Complaints
CISAS / Communications Ombudsman.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Arrow Business Communications. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Arrow Business Communications's Companies House registration?
Companies House lists Arrow Business Communications Limited under company number 05643503. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Arrow Business Communications?
Our directory captured Trustpilot as 4.0 out of 5 with 200 reviews. Snapshot date in our directory: 17/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Arrow Business Communications?
Our dataset records: UK
Is Arrow Business Communications in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Arrow Business Communications as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Arrow Business Communications?
CISAS / Communications Ombudsman.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

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