WISP Partly verified

Community Waves

Community Waves is an alternative network (altnet) operator delivering fixed wireless broadband to homes in County Durham.

★★★★★ 4.8 / 5
50+ reviews on Trustpilot Last verified: 17/04/2026
View on Trustpilot →

About Community Waves

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Community Waves is a community interest company delivering fixed wireless broadband to homes in rural County Durham and the North East. Operating on not-for-profit principles, it provides reliable connectivity to hard-to-reach rural areas that have historically been underserved by larger providers. As a CIC, profits are reinvested into improving coverage and supporting digital inclusion in the communities it serves.

Key details

Year founded2020
Parent companyCommunity Interest Company
Legal name Community Waves CIC Companies House 14529318 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.communitywaves.org.uk to check availability directly.

What stands out

  • Fixed wireless capability
  • Rural coverage specialist
  • Independent UK altnet

Recognition

  • Verified UKWISPA member 2025/26 (Startup WISP)

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • Fixed wireless

Coverage

County Durham

Community Waves is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Community Waves sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Community Waves must follow.
Switching
Complies with One Touch Switch. Your new provider handles the switch.

Questions and answers

Straight answers from our directory fields for Community Waves. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Community Waves's Companies House registration?
Companies House lists Community Waves CIC under company number 14529318. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Community Waves?
Our directory captured Trustpilot as 4.8 out of 5 with 50 reviews. Snapshot date in our directory: 17/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Community Waves?
Our dataset records: County Durham
Is Community Waves in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Community Waves as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Does this directory record One Touch Switch for Community Waves?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.