Altnet Verified

Country Connect

Country Connect is an alternative network (altnet) operator delivering fixed wireless broadband to homes in Wales.

★★★★★ 4.5 / 5
200+ reviews on Trustpilot Last verified: 17/04/2026
View on Trustpilot →

About Country Connect

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Country Connect is a UK alternative network (altnet) provider, founded in 2016. Country Connect delivers fixed wireless broadband across Wales. It is social tariff available. Rated 4.5 on Trustpilot from 200+ reviews. As part of the UK's alternative network movement, it offers consumers more choice beyond the traditional Openreach network.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Country Connect is a Welsh rural alternative network (altnet) operator delivering Fixed Wireless Access broadband, and (increasingly) full-fibre services, to homes and small businesses across rural South Wales and beyond, with a core focus on communities that have historically been underserved by larger national providers. Registered as Country Connect Ltd (Companies House 10394624, incorporated 26 September 2016) at Ash House, Llancayo Farm, Llancayo, Usk, Monmouthshire NP15 1HY and led by directors Alexandra Elizabeth Heath-Foulds and Mark Tomlinson, the company is classified under SIC 61100 (Wired telecommunications), 61200 (Wireless telecommunications), 61900 and 62020, reflecting its combined connectivity and technical consultancy services. Country Connect is a verified UKWISPA member for 2025/26 in the Micro/Community WISP category, is a registered supplier for the Gigabit Broadband Voucher Scheme and is Ofcom-registered under the General Conditions of Entitlement. Trustpilot records approximately 4.5 out of 5 from 200+ reviews (as of April 2026). General enquiries 01633 987 987 or [email protected], with website country-connect.co.uk.

Key details

Year founded2016
Parent companyIndependent
Legal name Country Connect Ltd Companies House 10394624 →

Directors

Alexandra Elizabeth Heath-Foulds, Mark Tomlinson

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.country-connect.co.uk to check availability directly.

What stands out

  • Fixed wireless capability
  • Rural coverage specialist
  • Independent UK altnet

Recognition

  • Verified UKWISPA member 2025/26 (Micro/Community WISP)

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • Fixed wireless

Coverage

Wales

Country Connect is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Country Connect sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Country Connect must follow.
Switching
Complies with One Touch Switch. Your new provider handles the switch.

Questions and answers

Straight answers from our directory fields for Country Connect. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Country Connect's Companies House registration?
Companies House lists Country Connect Ltd under company number 10394624. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Country Connect?
Our directory captured Trustpilot as 4.5 out of 5 with 200 reviews. Snapshot date in our directory: 17/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Country Connect?
Our dataset records: Wales
Is Country Connect in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Country Connect as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Does this directory record One Touch Switch for Country Connect?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

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