Business ISP Verified

Gradwell

Gradwell is a UK broadband provider delivering full fibre broadband to businesses across the UK.

★★★★★ 4.5 / 5
458 reviews on Trustpilot Last verified: 19/04/2026
View on Trustpilot →

About Gradwell

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Gradwell is a UK broadband provider delivering full fibre broadband to businesses across the UK. Established in 1998. Services include ultrafast full fibre connections with fast upload and download speeds.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Gradwell Communications is a UK cloud communications specialist based in Bath, Somerset, delivering VoIP phone systems, SIP trunking, business broadband, and cloud-based connectivity to small and medium-sized enterprises. The company's services include 3CX-powered hosted phone systems, single-user and multi-user VoIP, unlimited SIP trunks, Microsoft 365 integration, FTTC and FTTP business broadband up to 330Mbps, and dedicated leased lines of up to 10Gbps. Gradwell is Europe's leading 3CX Titanium Partner and one of only four suppliers globally to hold 3CX Preferred SIP status, supporting more than 20,000 SME customers worldwide through its 70+ strong team. Founded in 1998 by Peter Gradwell while studying at university, the business has grown into an award-winning provider, having won. The company is ISO 27001 certified and a Microsoft Gold Partner, backed by venture capital from Altitude Partners.

Key details

Year founded1998
Parent companyOnecom Limited
Legal name Gradwell Communications Limited Companies House 03673235 →

Directors

Christian James Foxton Craggs, Paul John Greensmith

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.gradwell.com to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service

Recognition

  • Comms National Awards VoIP winner multiple years

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • Ethernet Dedicated leased line. Primarily for business.
  • VoIP

Coverage

UK - National VoIP + broadband

Gradwell is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Gradwell sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Gradwell must follow.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Gradwell. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Gradwell's Companies House registration?
Companies House lists Gradwell Communications Limited under company number 03673235. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Gradwell?
Our directory captured Trustpilot as 4.5 out of 5 with 458 reviews. Snapshot date in our directory: 19/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Gradwell?
Our dataset records: UK - National VoIP + broadband
Is Gradwell in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Gradwell as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

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