Business ISP Verified

InTouch Systems

InTouch Systems is a UK alternative network provider delivering full fibre broadband to UK - Norfolk.

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About InTouch Systems

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

InTouch Systems is a UK alternative network provider delivering full fibre broadband to UK - Norfolk.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

InTouch Systems is a small Norwich-based UK B2B alternative network provider delivering Fixed Wireless and full-fibre (FTTP) broadband, hosted VoIP telephony, SIP trunking and IT services to business customers across Norfolk and the wider UK, with a focus on rural and semi-rural Norfolk business premises that benefit from blended wireless and fibre connectivity. Registered as InTouch Systems Limited (Companies House 13075746, incorporated 10 December 2020) at 36 Hurricane Way, Norwich NR6 6HU, with parent Redshelf Ltd and directors Nicholas Brian Snelling and Stephen Graham Temple, the company is classified under telecommunications activities. InTouch Systems is a verified UKWISPA Quality Assured Small Commercial WISP for 2025/26 - one of UKWISPA's higher-tier membership categories reflecting quality-verified service standards - and is a registered supplier for the Gigabit Broadband Voucher Scheme, enabling eligible rural Norfolk properties to access subsidised funding towards connection costs. The operator is Ofcom-registered under the General Conditions of Entitlement and subscribes to the Communications Ombudsman Alternative Dispute Resolution scheme. Contact 01603 425209 or [email protected], with primary website intouchsystems.co.uk.

Key details

ADR schemeCommunications Ombudsman
Parent companyRedshelf Ltd
Legal name InTouch Systems Limited Companies House 13075746 →

Directors

Nicholas Brian Snelling, Stephen Graham Temple

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.intouchsystems.co.uk to check availability directly.

What stands out

  • Full fibre (FTTP) gigabit broadband
  • Fixed wireless access for rural coverage
  • Business-focused telecoms provider

Recognition

  • Verified UKWISPA member 2025/26 (Small Commercial WISP (Quality Assured))

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • Fixed wireless
  • FTTP Full fibre to your door. Fastest and most reliable.

Coverage

UK - Norfolk

InTouch Systems is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where InTouch Systems sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that InTouch Systems must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for InTouch Systems. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify InTouch Systems's Companies House registration?
Companies House lists InTouch Systems Limited under company number 13075746. Open the official record using the Companies House link on this page.
What coverage note is on file for InTouch Systems?
Our dataset records: UK - Norfolk
Is InTouch Systems in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag InTouch Systems as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for InTouch Systems?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to [email protected] using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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