Altnet Partly verified ISPA member

Ogi

Ogi is Wales' leading full fibre broadband provider, connecting Welsh towns and villages to ultrafast connectivity with fair pricing and Welsh-speaking support.

★★★★★ 4.6 / 5
1,500+ reviews on Trustpilot Last verified: 17/04/2026
View on Trustpilot →

About Ogi

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Ogi is Wales' foremost altnet, delivering full fibre broadband across 38+ Welsh towns and villages including Cardiff, Swansea, and the Valleys. Ogi offers both residential and business broadband at competitive prices with UK-based, Welsh-speaking customer support. Committed to connecting underserved Welsh communities, Ogi provides speeds up to 900Mbps on its own FTTP network plus services via Openreach partners.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Ogi is Wales' leading independent alternative network operator, delivering own-built full-fibre (FTTP) gigabit broadband to homes and businesses across Cardiff, Swansea, Newport, Bridgend and many rural and semi-urban Welsh towns and communities, with a focus on fair pricing, Welsh-speaking customer support and transparent packages. Registered as Ogi Fibre Limited (Companies House 13325216, incorporated 9 April 2021) at Hodge House, 114-116 St Mary Street, Cardiff CF10 1DY and led by directors William David Wyn Innes and Sally-Anne Skinner, the company is classified under SIC 42220 (Construction of utility projects for electricity and telecommunications) alongside its ISP operations. Ogi is backed by Infracapital (M&G) and Cardiff Capital Region (via a £45m Spectrum Fibre equity investment), establishing it as the principal Welsh-owned altnet. Ogi is an ISPA member, an actively registered supplier for the Gigabit Broadband Voucher Scheme (live across multiple Welsh build lots as at March 2026), subscribes to the Communications Ombudsman Alternative Dispute Resolution scheme and has been recognised at Wales Business Awards. Trustpilot 4.6 from 1,500+ reviews. Contact 0800 955 7990 or [email protected].

Key details

Year founded2018
ISPA member Listed member View ISPA members directory →
ADR schemeCommunications Ombudsman
Parent companyInfracapital + Cardiff Capital Region (via Spectrum Fibre)
Legal name Ogi Fibre Limited Companies House 13325216 →

Directors

William David Wyn Innes, Sally-Anne Skinner

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.ogi.wales to check availability directly.

What stands out

  • Wales' leading altnet
  • Welsh-speaking support
  • 38+ Welsh towns covered
  • Fair pricing
  • Community-first approach

Recognition

  • Wales Business Awards winner
  • ISPA recognition

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP (own network) Full fibre to your door. Fastest and most reliable.

Coverage

UK - Wales (Cardiff, Swansea, Newport, Bridgend + rural Welsh towns)

Ogi is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Ogi sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Ogi must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Industry code
Operates under the ISPA Code of Practice.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Ogi. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Ogi's Companies House registration?
Companies House lists Ogi Fibre Limited under company number 13325216. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Ogi?
Our directory captured Trustpilot as 4.6 out of 5 with 1500 reviews. Snapshot date in our directory: 17/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Ogi?
Our dataset records: UK - Wales (Cardiff, Swansea, Newport, Bridgend + rural Welsh towns)
Is Ogi in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Ogi as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Ogi?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for Ogi?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
Does this directory record ISPA Code of Practice adherence?
Yes. The ISPA Code of Practice field is set to yes in our dataset for this provider.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

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