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Which?

Which? is the UK's leading consumer champion, providing expert broadband reviews, Recommended Provider badges, and comparison via Which? Switch Broadband.

★★☆☆☆ 1.7 / 5
702 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Which?

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Which? is the UK's leading consumer champion, providing expert broadband reviews, Recommended Provider badges, and comparison via Which? Switch Broadband.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Which? is the UK's leading independent consumer champion, providing expert broadband reviews, testing, the Which? Switch Broadband service and Which? Recommended Provider accreditations alongside consumer advocacy across wider household products, services, insurance and consumer rights, trading since 1957 as the operating name of the Consumers' Association (a registered UK charity, number 296072). Registered as Which? Limited (Companies House 00677665, incorporated 13 December 1960) at 2 Marylebone Road, London NW1 4DF and led by a board including Kenneth Danquah, James Edward Fairclough, Kevin Harry Gaskell, Anabel Hoult, Christina Jane Scott, Emma Jane Scott and Nigel Gregory Vaz, the company operates as an independent charitable consumer champion rather than a commercial comparison platform. Which?'s Recommended Provider badge is widely regarded across the UK telecoms industry as the single most authoritative independent consumer quality accreditation for UK ISPs, with only a small number of altnets and mainstream providers receiving the annual accolade. Which? has been awarded Consumer Champion of the Year and retains unique independent consumer advocacy authority. Trustpilot 4.4 from 15,000+ reviews. Contact 029 2267 0000 or via which.co.uk form. An essential independent UK consumer resource.

Key details

Year founded1957
Parent companyConsumers Association (charity)
Legal name Which? Limited Companies House 677665 →

Directors

Kenneth Danquah, James Edward Fairclough, Kevin Harry Gaskell, Ms Anabel Hoult, Christina Jane Scott, Emma Jane Scott, Nigel Gregory Vaz

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This provider is not yet in our postcode comparison tool. Visit www.which.co.uk to check availability directly.

What stands out

  • Consumers' Association charity
  • Which? Recommended Provider badge
  • Independent testing
  • Consumer rights advocacy
  • Switch incentives

Recognition

  • Consumer Champion of the Year

Coverage

National

Which? is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

Questions and answers

Straight answers from our directory fields for Which?. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Which?'s Companies House registration?
Companies House lists Which? Limited under company number 677665. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Which??
Our directory captured Trustpilot as 1.7 out of 5 with 702 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Which??
Our dataset records: National
Is Which? in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

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