Altnet Partly verified

IDNet

IDNet is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses across the UK.

★★★★★ 4.7 / 5
800 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About IDNet

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

IDNet is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses across the UK.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

IDNet is a well-regarded independent Hertfordshire-based UK alternative network ISP delivering full-fibre (FTTP) and FTTC broadband to technically-focused consumers, business customers and small-to-medium enterprises across the UK, trading from 2000 with a reputation for quality, IPv6-ready networking and no-compromise technical service. Registered as IDNet Limited (Companies House 03732352, incorporated 10 March 1999) at Davies House, Flint Road, Letchworth, Hertfordshire SG6 1HJ and led by co-founder directors Simon Nicholas Davies and Timothy James Davies (who founded the business in 1996), the company is classified under SIC 62090. IDNet is a certified B Corporation, holds MI5-audited network credentials, and offers a separately branded FibreHeroes product aimed at business customers. The operator runs its own authoritative network infrastructure, providing static IPs, IPv6, custom DNS and professional technical support to discerning users. IDNet subscribes to the CISAS Alternative Dispute Resolution scheme for customer complaints and has received multiple. Trustpilot records approximately 4.8 out of 5 from 150+ reviews. Contact 0800 331 7000 or [email protected].

Key details

Year founded2000
ADR schemeCISAS
Parent companyIndependent
Legal name Idnet Limited Companies House 3732352 →

Directors

Simon Nicholas Davies, Timothy James Davies

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.idnet.com to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service
  • Independent UK altnet

Recognition

  • B Corp

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • FTTC Fibre to the street cabinet, copper to your home. Widely available.

Coverage

UK - National (Hertfordshire HQ)

IDNet is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where IDNet sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that IDNet must follow.
Complaints
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for IDNet. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify IDNet's Companies House registration?
Companies House lists Idnet Limited under company number 3732352. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for IDNet?
Our directory captured Trustpilot as 4.7 out of 5 with 800 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for IDNet?
Our dataset records: UK - National (Hertfordshire HQ)
Is IDNet in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag IDNet as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for IDNet?
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Does this directory record One Touch Switch for IDNet?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to [email protected] using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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