Business ISP Partly verified ISPA member

Virgin Media Business

Virgin Media Business is the B2B arm of Virgin Media O2, delivering broadband, Ethernet and unified comms to SMEs and enterprises.

Part of a multi-brand group under Virgin Media Limited. Listed separately because it serves a distinct consumer audience.

Not yet verified on Trustpilot We add a score once we have confirmed a live Trustpilot profile and a rating on file.

About Virgin Media Business

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Virgin Media operates the UK's largest cable / DOCSIS broadband network, serving around 5.5 million broadband customers. Part of Virgin Media O2 (joint venture with Telefonica), it offers symmetric gigabit speeds on its Gig1 and Gig2 plans, with Nexfibre expansion reaching new areas through XGS-PON fibre. Virgin Media Essential social tariff starts at £12.50/month on a 30-day rolling contract.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Virgin Media Business is the business-to-business arm of Virgin Media O2, delivering connectivity, voice and managed-network solutions to UK organisations from SMEs through to large enterprises and public-sector bodies. Services include leased lines, dedicated internet access, Ethernet and wavelength services, SD-WAN, cloud voice, hosted contact-centre platforms, mobile connectivity and managed security, delivered across Virgin Media's own cable and fibre network alongside wholesale partners. Virgin Media Business operates one of the UK's largest alternative fixed networks, offering gigabit and multi-gigabit speeds to business premises across the country, and has invested heavily in its nexfibre joint-venture to expand full-fibre availability. The division serves tens of thousands of UK businesses and has won major public-sector contracts with bodies including NHS trusts and local authorities. Based within the wider Virgin Media O2 headquarters in Reading and Slough, the brand positions itself on network diversity, dedicated account management and 24/7 UK support.

Key details

Year founded2009
ISPA member Listed member View ISPA members directory →
ADR schemeCISAS
Parent companyVirgin Media O2
Legal name Virgin Media Limited Companies House 02591237 →

Directors

Enrique Medina Malo, David Melcon Sanchez-Friera, Lutz Markus Schuler

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.virginmediabusiness.co.uk to check availability directly.

What stands out

  • UK's largest cable/HFC network
  • Symmetric Gig1 and Gig2 plans
  • VMO2 parent
  • Stream 4K TV platform
  • Nexfibre partnership

Recognition

  • Uswitch Fastest Broadband Award multiple years
  • Connected Britain Awards

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • Cable Coaxial cable (mainly Virgin Media). Fast downloads.
  • FTTP Full fibre to your door. Fastest and most reliable.
  • Ethernet Dedicated leased line. Primarily for business.

Coverage

UK - National where cable/Nexfibre network reaches

Virgin Media Business is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Virgin Media Business sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Virgin Media Business must follow.
Complaints
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Industry code
Operates under the ISPA Code of Practice.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Virgin Media Business. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Virgin Media Business's Companies House registration?
Companies House lists Virgin Media Limited under company number 02591237. Open the official record using the Companies House link on this page.
What coverage note is on file for Virgin Media Business?
Our dataset records: UK - National where cable/Nexfibre network reaches
Is Virgin Media Business in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_VERIFICATION. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Virgin Media Business as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Virgin Media Business?
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Does this directory record ISPA Code of Practice adherence?
Yes. The ISPA Code of Practice field is set to yes in our dataset for this provider.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

Compare live broadband at your postcode

Independent comparison checks availability and pricing at your address across multiple providers. Enter your postcode to compare deals. BroadbandSwitch earns commission when you order via our comparison; this does not change the price you pay.