Where can I verify Alncom's Companies House registration?

Companies House lists Alnwick Computerware LTD. under company number 05451574. Open the official record using the Companies House link on this page.

What Trustpilot figures does this directory show for Alncom?

Our directory captured Trustpilot as 4.7 out of 5 with 370 reviews. Snapshot date in our directory: 19/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.

What coverage note is on file for Alncom?

Our dataset records: Northumberland

Is Alncom in the BroadbandSwitch postcode comparison tool?

No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.

What does verification status mean on this profile?

This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.

Does this directory flag Alncom as Ofcom-registered?

Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.

Does this directory record One Touch Switch for Alncom?

Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).

What is the BroadbandSwitch verification score?

It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

Alncom: Altnet · UK | BroadbandSwitch UK

Alncom

Legally trading as Alnwick Computerware LTD.

Alncom is an alternative network (altnet) operator delivering full fibre and fixed wireless broadband to homes and businesses in Northumberland.

★★★★★ 4.7 / 5

370 reviews on Trustpilot Last verified: 19/04/2026

View on Trustpilot →

About Alncom

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Alncom is an alternative network (altnet) operator delivering full fibre and fixed wireless broadband to homes and businesses in Northumberland. Established in 1999. Services include ultrafast full fibre connections with fast upload and download speeds.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Alncom is a family-owned UK altnet ISP based at Alncom House, Willowburn Industrial Estate, Alnwick, Northumberland, specialising in delivering ultrafast full-fibre and fixed wireless broadband to the most rural and hard-to-reach communities across Northumberland and County Durham. The company builds its own FTTP network using Corning preconnectorised Evolv terminals and Adtran TA5000 fibre access platforms, with an in-house build team, local engineers and an emergency-parts stock that keeps third-party dependencies to a minimum. Alncom has secured significant funding through private investment (including Railsite Telecom), the UK Gigabit Broadband Voucher Scheme, Borderlands Top-Up Scheme and Project Gigabit, delivering hybrid fibre-and-wireless solutions in areas like Ellingham, College Valley and Rothbury Coquet Valley where premises previously relied on sub-1Mbps copper. Packages include 100Mbps from £24.99 per month with no mid-contract price rises, a Wi-Fi 6 router included, 5-star Trustpilot customer service, and connectivity delivered in partnership with Commsworld's national infrastructure.

Key details

Year founded1999

Parent companyRailsite Telecom Limited

Legal name Alnwick Computerware LTD. Companies House 05451574 →

Directors

Gareth William Carter, Andrew John Charles Elliman, Clare Ingle, Andrew Parry, Dawn Pinchen, Stephen Paul Pinchen, Michael Francis Patrick Surrey, Roderick Charles St John Wilson

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.alncom.co.uk to check availability directly.

What stands out

Full fibre network
Fixed wireless capability
Business-grade service
Independent UK altnet

Recognition

Verified UKWISPA member 2025/26 (Small Commercial WISP)

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

Fixed wireless
FTTP Full fibre to your door. Fastest and most reliable.

Coverage

Northumberland

Alncom is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Alncom sits within the UK consumer protection framework.

Regulator: Ofcom. Sets the General Conditions that Alncom must follow.
Switching: Complies with One Touch Switch. Your new provider handles the switch.
Security: Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Alncom. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Alncom's Companies House registration?: Companies House lists Alnwick Computerware LTD. under company number 05451574. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Alncom?: Our directory captured Trustpilot as 4.7 out of 5 with 370 reviews. Snapshot date in our directory: 19/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Alncom?: Our dataset records: Northumberland
Is Alncom in the BroadbandSwitch postcode comparison tool?: No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?: This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Alncom as Ofcom-registered?: Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Does this directory record One Touch Switch for Alncom?: Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?: It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

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