Is On-I in the BroadbandSwitch postcode comparison tool?

No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.

What does verification status mean on this profile?

This profile's verification status in our directory is recorded as: archived. That reflects our internal checks against the sources linked on this page, not a government endorsement.

Does this directory flag On-I as Ofcom-registered?

Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.

Which dispute resolution scheme does this directory list for On-I?

Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.

What is the BroadbandSwitch verification score?

It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

On-I: Altnet · UK | BroadbandSwitch UK

On-I

Legally trading as On-I Ltd

On-I is a UK alternative network provider delivering full fibre broadband to UK.

Not yet verified on Trustpilot We add a score once we have confirmed a live Trustpilot profile and a rating on file.

About On-I

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

On-I is a UK business telecoms provider. The company delivers full fibre (FTTP), business Ethernet and leased lines services across UK. Headquartered in UK with a team in the 11-50 employee range. On-I is NCSC Cyber Essentials certified. As a business-focused provider, it operates outside the scope of Ofcom's consumer One Touch Switch scheme.

Key details

ADR schemeCommunications Ombudsman

Parent companyIndependent

Legal name On-I Ltd

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What stands out

Full fibre (FTTP) gigabit broadband
Business-grade leased line and Ethernet services
Business-focused telecoms provider

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

FTTP Full fibre to your door. Fastest and most reliable.
Leased line Dedicated symmetric connection for businesses.

Coverage

This provider is archived in our directory. Find an alternative active provider.

If something goes wrong

Here is where On-I sits within the UK consumer protection framework.

Regulator: Ofcom. Sets the General Conditions that On-I must follow.
Complaints: Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Security: Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for On-I. If you need live pricing or availability, use the postcode tool or the provider link above.

What coverage note is on file for On-I?: Our dataset records: UK
Is On-I in the BroadbandSwitch postcode comparison tool?: No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?: This profile's verification status in our directory is recorded as: archived. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag On-I as Ofcom-registered?: Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for On-I?: Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
What is the BroadbandSwitch verification score?: It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

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