This provider is no longer actively trading. Kent-based telecoms and fibre provider. [FLAGGED_MISMATCH] [CH_STATUS:dissolved] | [TROOLI_MERGED] 2026-04-20: Call Flow acquired by Trooli 2021, brand retired. Consider archiving. | [PARTIAL_DATA] 2026-04-21: Founded 2002 by Andrew Conibere. Kent-based. Company operates SLU infrastructure. CH record not yet confirmed - legal entity may be held by related Group. | [CH_ADDED] [MERGE_WITH_TROOLI] 2026-04-21: Call Flow Solutions Ltd renamed to Trooli Ltd in 2021 (same CH 04366668). Launched Trooli brand 2018 as full fibre arm. Kings Hill Kent HQ. Acquired by Agnar UK Infrastructure Ltd (Vauban Infrastructure Partners, France) April 2023. Covers Kent, East Sussex, Hampshire, Berkshire, Derbyshire, Cambridgeshire. MERGE CANDIDATE with existing Trooli row if present.
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Altnet ISPA member

Call Flow

Call Flow is a legacy South East England altnet brand, acquired by Trooli in 2021 and now integrated into the Trooli network.

★★★★☆ 4.3 / 5
200+ reviews on Trustpilot Last verified: 17/04/2026
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About Call Flow

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Call Flow (previously Call Flow Solutions) was a full fibre broadband provider serving parts of Kent, East Sussex, Hampshire and Berkshire. Now part of Trooli following acquisition in 2021, the Call Flow network has been integrated into Trooli's rural altnet footprint in the South East of England. Legacy Call Flow customers are served by Trooli's 2Gbps XGS-PON network.

Key details

Year founded2002
ISPA member Listed member View ISPA members directory →
ADR schemeCommunications Ombudsman
Parent companyAgnar UK Infrastructure Ltd (Vauban Infrastructure Partners)
Legal name Trooli Ltd (formerly Call Flow Solutions Ltd) Companies House 04366668 →

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What stands out

  • Full fibre (FTTP) gigabit broadband
  • Business-focused telecoms provider

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • VoIP

Coverage

UK - Kent

This provider is archived in our directory. Find an alternative active provider.

If something goes wrong

Here is where Call Flow sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Call Flow must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Call Flow. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Call Flow's Companies House registration?
Companies House lists Trooli Ltd (formerly Call Flow Solutions Ltd) under company number 04366668. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Call Flow?
Our directory captured Trustpilot as 4.3 out of 5 with 200 reviews. Snapshot date in our directory: 17/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Call Flow?
Our dataset records: UK - Kent
Is Call Flow in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: archived. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Call Flow as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Call Flow?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.