This provider seems to no longer be actively trading. Altnet. CH 11142821. TP 4.4/121 seems plausible.
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Altnet

Fibrehop

Fibrehop is a UK ISP delivering full fibre broadband through the CityFibre network.

★★★★☆ 4.4 / 5
121 reviews on Trustpilot Last verified: 19/04/2026
View on Trustpilot →

About Fibrehop

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Fibrehop is a UK alternative network (altnet) provider. Fibrehop delivers full fibre (FTTP) broadband across UK. As part of the UK's alternative network movement, it offers consumers more choice beyond the traditional Openreach network.

Key details

ADR schemeCISAS / Communications Ombudsman
Parent companyIndependent
Legal name Fibrehop Ltd Companies House 11142821 →

Directors

Paul Michael Anslow

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Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.

Coverage

UK

This provider is archived in our directory. Find an alternative active provider.

If something goes wrong

Here is where Fibrehop sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Fibrehop must follow.
Complaints
CISAS / Communications Ombudsman.
Switching
Complies with One Touch Switch. Your new provider handles the switch.

Questions and answers

Straight answers from our directory fields for Fibrehop. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Fibrehop's Companies House registration?
Companies House lists Fibrehop Ltd under company number 11142821. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Fibrehop?
Our directory captured Trustpilot as 4.4 out of 5 with 121 reviews. Snapshot date in our directory: 19/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Fibrehop?
Our dataset records: UK
Is Fibrehop in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: ssl_error_needs_review. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Fibrehop as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Fibrehop?
CISAS / Communications Ombudsman.
Does this directory record One Touch Switch for Fibrehop?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

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