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Interoute (Exa Infrastructure)

EXA Infrastructure UK (formerly Interoute, CH 04472687) operates a pan-European wholesale fibre platform, part of the I Squared Capital-owned group.

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About Interoute (Exa Infrastructure)

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

EXA Infrastructure UK (formerly Interoute, CH 04472687) operates a pan-European wholesale fibre platform, part of the I Squared Capital-owned group.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

EXA Infrastructure (formerly Interoute) is a pan-European wholesale digital infrastructure operator delivering dark fibre, Ethernet, wavelengths, subsea cable capacity and Dedicated Internet Access (DIA) services to carriers, hyperscale cloud providers, financial institutions, content delivery networks and large enterprise customers across Europe, North America and into Asia. Registered as EXA Infrastructure UK Limited (Companies House 04472687, incorporated 28 June 2002) at 5th Floor, 40 Strand, London WC2N 5RW and led by Director Kate Eleanor Maria Hennessy, the UK entity was originally founded as Interoute in 2002 and was rebranded as EXA Infrastructure following the 2021 acquisition by global infrastructure investor I Squared Capital. EXA Infrastructure operates one of Europe's largest long-haul fibre backbones, connecting 300+ data centres across 30+ countries with ultra-low-latency, high-capacity dark fibre, wavelength and Ethernet services engineered for hyperscaler, financial-trading and carrier interconnect requirements. The operator is a wholesale-only carrier rather than a consumer ISP. The company subscribes to CISAS / Communications Ombudsman Alternative Dispute Resolution schemes for end-customer disputes raised via partner ISPs. Contact 0333 444 1018 or [email protected].

Key details

Year founded2002 (Interoute); 2021 (EXA rebrand)
ADR schemeCISAS / Communications Ombudsman
Parent companyEXA Infrastructure (owned by I Squared Capital since 2021)
Legal name Exa Infrastructure UK Limited Companies House 4472687 →

Directors

Kate Eleanor Maria Hennessy

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Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • Dark Fibre
  • Ethernet Dedicated leased line. Primarily for business.
  • Wavelength
  • Subsea cable Coaxial cable (mainly Virgin Media). Fast downloads.

Coverage

UK - London HQ; pan-European + transatlantic

Interoute (Exa Infrastructure) is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Interoute (Exa Infrastructure) sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Interoute (Exa Infrastructure) must follow.
Complaints
CISAS / Communications Ombudsman.

Questions and answers

Straight answers from our directory fields for Interoute (Exa Infrastructure). If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Interoute (Exa Infrastructure)'s Companies House registration?
Companies House lists Exa Infrastructure UK Limited under company number 4472687. Open the official record using the Companies House link on this page.
What coverage note is on file for Interoute (Exa Infrastructure)?
Our dataset records: UK - London HQ; pan-European + transatlantic
Is Interoute (Exa Infrastructure) in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Interoute (Exa Infrastructure) as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Interoute (Exa Infrastructure)?
CISAS / Communications Ombudsman.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to [email protected] using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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