Altnet Verified

Manx Telecom

Manx Telecom is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses in Isle of Man.

Part of a multi-brand group under Manx Telecom Trading Limited. Listed separately because it serves a distinct consumer audience.

★★☆☆☆ 1.8 / 5
27 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Manx Telecom

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Manx Telecom is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses in Isle of Man.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Manx Telecom is the Isle of Man incumbent telecommunications operator, delivering full-fibre (FTTP), 4G/5G mobile, landline voice, enterprise connectivity and business services to homes, businesses and enterprise customers across the Isle of Wight, with operations also serving international MVNE, IoT roaming and strategic connectivity requirements. Registered as Manx Telecom Trading Limited on the Isle of Man Companies Registry (a Crown Dependency jurisdiction separate from UK Companies House), trading from 1986 and owned by Basalt Infrastructure Partners LLP (which also backs FullFibre/Zzoomm in the UK mainland altnet market), Manx Telecom has delivered island-wide FTTP broadband, a comprehensive 5G mobile network and a deep integration with the Isle of Man's business ecosystem (including the island's finance, e-gaming and maritime industries). Manx Telecom is the recognised connectivity leader in the Isle of Man and has received multiple IoM and Channel Islands business awards. The operator is regulated by the Isle of Man Communications Commission rather than UK Ofcom, so UK CISAS / Communications Ombudsman ADR schemes do not directly apply. Contact 01624 636 636 or [email protected]. Trustpilot 3.5 from 200+ reviews.

Key details

Year founded1986
ADR schemeN/A (IoM)
Parent companyBasalt Infrastructure Partners LLP
Legal name Manx Telecom Trading Limited

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.manxtelecom.com to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service
  • Independent UK altnet

Recognition

  • Isle of Man business awards
  • IoM connectivity leader

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • 5G 5G wireless broadband. No engineer visit needed.
  • 4G 4G wireless broadband. More widely available than 5G.

Coverage

Isle of Man

Manx Telecom is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Manx Telecom sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Manx Telecom must follow.
Complaints
N/A (IoM).
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Manx Telecom. If you need live pricing or availability, use the postcode tool or the provider link above.

What Trustpilot figures does this directory show for Manx Telecom?
Our directory captured Trustpilot as 1.8 out of 5 with 27 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Manx Telecom?
Our dataset records: Isle of Man
Is Manx Telecom in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Manx Telecom as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Manx Telecom?
N/A (IoM).
Does this directory record One Touch Switch for Manx Telecom?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to [email protected] using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

Compare live broadband at your postcode

Independent comparison checks availability and pricing at your address across multiple providers. Enter your postcode to compare deals. BroadbandSwitch earns commission when you order via our comparison; this does not change the price you pay.