This provider is no longer actively trading. Small ISP. CH 10290935. No TP.
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Unchained ISP

Unchained ISP is a UK ethical technical ISP offering transparent broadband services.

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About Unchained ISP

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Unchained ISP (Unchained ISP Limited, CH 10290935) is a Leeds-based UK internet service provider offering FTTP broadband packages. As of August 2024, Unchained complemented its existing Openreach-based FTTP range with new packages delivered over CityFibre's independent network, giving customers access to both wholesale platforms. The company provides transparent gigabit packages without mid-contract price rises on fixed-term deals.

Key details

ADR schemeCISAS / Communications Ombudsman
Parent companyIndependent
Legal name Unchained ISP Ltd Companies House 10290935 →

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Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • Full Fibre Full fibre (FTTP). Fastest and most reliable.
  • Openreach + CityFibre wholesale

Coverage

UK - Openreach FTTP national + CityFibre network cities

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If something goes wrong

Here is where Unchained ISP sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Unchained ISP must follow.
Complaints
CISAS / Communications Ombudsman.
Switching
Complies with One Touch Switch. Your new provider handles the switch.

Questions and answers

Straight answers from our directory fields for Unchained ISP. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Unchained ISP's Companies House registration?
Companies House lists Unchained ISP Ltd under company number 10290935. Open the official record using the Companies House link on this page.
What coverage note is on file for Unchained ISP?
Our dataset records: UK - Openreach FTTP national + CityFibre network cities
Is Unchained ISP in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: dead_link_needs_review. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Unchained ISP as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Unchained ISP?
CISAS / Communications Ombudsman.
Does this directory record One Touch Switch for Unchained ISP?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.