Business ISP Verified

Incom Business Systems

Incom Business Systems (CH 02437211) is a 33-year UK business telecoms provider, Mitel Platinum Partner, acquired by Focus Group in 2022.

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About Incom Business Systems

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Incom Business Systems (CH 02437211) is a 33-year UK business telecoms provider, Mitel Platinum Partner, acquired by Focus Group in 2022.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Incom Business Systems is a 33+ year established UK B2B business telecoms and unified communications provider, delivering full-fibre (FTTP) broadband, Ethernet leased lines, hosted VoIP, Mitel-based phone systems, SIP trunking, business mobile and IT services to business customers across the UK, with operational focus in the North West and nationally. Registered as Incom Business Systems Limited (Companies House 02437211, incorporated 27 October 1989) at Focus House, Ham Road, Shoreham-by-Sea BN43 6PA and led by a board aligned with parent Focus Group including Rhys Nicholas Harry Bailey, Charlene Emma Friend, Matthew James Halford and Victoria Claire Rishbeth, the company was acquired by the HgCapital-backed Focus Group in 2022 as part of Focus Group's 20+ acquisition consolidation strategy. Incom is a Mitel Platinum Partner, recognised for its deep expertise in Mitel business phone system deployment and support. The operator subscribes to both CISAS and Communications Ombudsman Alternative Dispute Resolution schemes. Contact 0161 788 4400 or [email protected]. Note incomsystems.co.uk was reporting a connection error at last check.

Key details

Year founded1989 (incorporated 27 October)
ADR schemeCISAS / Communications Ombudsman
Parent companyFocus Group (acquired 2022); Bowmark Capital-backed
Legal name Incom Business Systems Limited Companies House 2437211 →

Directors

Rhys Nicholas Harry Bailey, Charlene Emma Friend, Matthew James Halford, Victoria Claire Rishbeth

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.incomsystems.co.uk to check availability directly.

What stands out

  • Full fibre (FTTP) gigabit broadband
  • Business-focused telecoms provider

Recognition

  • Mitel Platinum Partner status

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • Voice

Coverage

UK

Incom Business Systems is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Incom Business Systems sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Incom Business Systems must follow.
Complaints
CISAS / Communications Ombudsman.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Incom Business Systems. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Incom Business Systems's Companies House registration?
Companies House lists Incom Business Systems Limited under company number 2437211. Open the official record using the Companies House link on this page.
What coverage note is on file for Incom Business Systems?
Our dataset records: UK
Is Incom Business Systems in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Incom Business Systems as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Incom Business Systems?
CISAS / Communications Ombudsman.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to [email protected] using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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