This provider is no longer actively trading. Small ISP. CH 08945612. No TP. [FLAGGED_MISMATCH] [CH_STATUS:dissolved] | [FLAG_NAME_MISMATCH] 2026-04-21: 'Pine Telephone Limited' as legal name - possible confusion with Pine Media (Sheffield altnet fibre broadband, pinemedia.net). Original URL pinetelephone.com may not be UK-focused. REQUIRES REVIEW: Is this row about Pine Telephone (US-based) or Pine Media (UK Sheffield fibre)? | [ADDITIONAL_CONTEXT] 2026-04-21: Pine Media (pinemedia.net) is an active Sheffield-based UK altnet fibre ISP - appears to be the likely intended entry. 'Pine Telephone Limited' with pinetelephone.com URL appears to be a different US-based entity. Recommend changing trading name to 'Pine Media' and checking pinemedia.net for correct CH details. | [ARCHIVED] 2026-04-21: Pine Telephone Company Inc. is a US entity based in Broken Bow, Oklahoma (210 N Park Dr), serving Southeast Oklahoma only. FCC regulated (Lifeline program, BIAS disclosures). Contact: 580-584-3355, pinetelephone.com. Not a UK broadband provider. This row is erroneously included and should be archived. Note: 'Pine Media Ltd' (Sheffield, UK) is a separate unrelated UK entity.
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Altnet

Pine Telephone

Pine Telephone is an alternative network (altnet) operator delivering full fibre broadband to homes across the UK.

Not yet verified on Trustpilot We add a score once we have confirmed a live Trustpilot profile and a rating on file.

About Pine Telephone

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Pine Telephone is an alternative network (altnet) operator delivering full fibre broadband to homes across the UK. Established in 2014. Services include ultrafast full fibre connections with fast upload and download speeds. Part of Pine Media.

Key details

Year founded2014
ADR schemeCISAS
Parent companyPine Media
Legal name Pine Telephone Limited

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What stands out

  • Full fibre network
  • Independent UK altnet

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.

Coverage

National

This provider is archived in our directory. Find an alternative active provider.

If something goes wrong

Here is where Pine Telephone sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Pine Telephone must follow.
Complaints
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.

Questions and answers

Straight answers from our directory fields for Pine Telephone. If you need live pricing or availability, use the postcode tool or the provider link above.

What coverage note is on file for Pine Telephone?
Our dataset records: National
Is Pine Telephone in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: archived. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Pine Telephone as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Pine Telephone?
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Does this directory record One Touch Switch for Pine Telephone?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.